Property AI Phone answers every call, triages maintenance vs. emergency, captures leasing leads with full intake, routes urgent issues to on-call staff, and turns each conversation into a transcript, summary, and work order — so nothing falls through the cracks between tenants, vendors, and owners.
Pick a scenario and enter your number for a one-time AI demo call.
The public examples are synthetic, but the workflow is the product: Toni answers, captures, summarizes, and routes the work.
It is not just a phone number. It is a guided system for answering, capturing, organizing, and following up on the conversations that matter to property managers.
Prospective tenants almost never leave voicemail. The AI answers immediately, qualifies move-in date, beds, budget, pets, and pulls them straight into your follow-up queue. No more renters going to the next listing because nobody picked up.
Editable rules separate active water, no heat, gas, electrical, lockouts, and safety calls from routine maintenance. Real emergencies route to on-call staff with a tenant callback in seconds — routine work goes into the morning queue.
Property, unit, issue type, severity, access permission, photos request, tenant callback window, and safety risk — captured in a structured summary your maintenance team or vendor can act on without a second call.
Train Toni on rent due dates and grace, late fee policy, pet rules, parking, smoking, office hours, holiday coverage, application criteria, showing policy, notice-to-vacate, and what the AI must never promise (waivers, rent reductions, lease changes).
Different buildings can route to different managers. After-hours flips to the on-call rotation. Owner-facing calls go to the principal. Vendors get a coordinator. No more "everything funnels to one personal cell phone."
Every call lives in the workspace with transcript and summary, separated from your personal life — and visible to whoever covers your unit when you are off, on vacation, or hand it off.
After carrier (10DLC) approval, outbound text replies, showing confirmations, and rent reminders are tied to the same caller record — not scattered across personal phones and forgotten threads.
Dashboard surfaces missed callbacks, repeat maintenance issues by unit, leasing leads with no follow-up, voicemails sitting unread, and unresolved tenant messages — so you walk into owner reports knowing the answer.
Every after-hours emergency call gets timestamped, transcribed, and routed by your written rules. If a tenant later claims they "called and nobody answered," you have a record — and a faster response than a personal voicemail box can ever offer.
Trial users get guided setup first. Paid accounts activate live lines, SMS registration, fax, teams, and automation as they are ready.
Property AI Phone is packaged as a pre-trained vertical phone agent, then customized to your business.
| Capability | Voicemail | Answering service | Property AI Phone |
|---|---|---|---|
| Answers live calls | No | Sometimes | Yes, 24/7 |
| Captures structured intake | No | Basic notes | Vertical playbook |
| Creates transcript and summary | No | Rarely | Yes |
| Routes urgent scenarios | No | Manual | Rules and handoff |
| Trains on your knowledge | No | No | Yes |
A simple way to frame the cost of missed calls before someone ever compares plans.
Every vertical page points to the same Tell11 product engine, but the first impression is specific to the work your customer actually does.
Identify active water, no heat, gas, electrical, lockout, or safety risk. Route to on-call staff in seconds with tenant, unit, and callback notes.
Collect property, unit, issue, severity, access permission, photos, and callback window. Build a clean work order ready for the maintenance team or vendor.
Qualify move-in date, bedrooms, budget, pets, employment, location, and preferred tour times. Hand off a complete lead instead of a name and a number.
Log the issue, avoid promises about waivers or extensions, route account-specific questions to the bookkeeper or property manager with full context.
Capture job site, unit, scope, arrival window, access instructions, contact, and needed follow-up — so vendors arrive ready, not calling for directions.
Route owner calls to the principal with a clean summary and a record. Every owner conversation gets logged for your monthly report.
Capture move-out date, forwarding address, deposit questions, and inspection scheduling without needing a callback.
Answer published criteria, application steps, fees, required docs, and timing — without overpromising approval.
Calling, SMS, campaigns, follow-ups, and automations are guarded by account state, plan limits, carrier approval, and usage settings.
Start with a no-card trial. Upgrade when you are ready for a live number, SMS approval, fax, teams, and automation.
AI answers, records, and summarizes calls for one-person businesses.
The full AI phone system for growing teams.
Outbound automation for teams that run larger calling lists.
Custom — built for your team.